new matka

new matka App support

Contact
+91 2886507053

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new matka:

Q1: How to log in after installing the new matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy and swift access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the "send OTP" option to become active. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active mobile number. If the number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will help you access your account without any issues.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without any problems. This should provide a seamless experience with the newly updated app.

Most Asked Questions Related To Withdraw In The new matka:

Q1: What is the minimum withdrawal amount in the new matka?

In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other apps. Withdrawals can only be made from gaming earnings, not from collected bonuses. This means users can redeem the money they've earned from playing games, but not the rewards or bonuses they've accumulated.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your KYC details are fully completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays in payment processing can occur, causing users to wait up to 24 hours. This delay in payment is an occasional exception to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player. The bonus itself cannot be withdrawn, but any winnings from it can be claimed.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your transaction is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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